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Service Functions

Use Helpdesk to order service and technical equipment, make damage reports, and request access to rooms you have booked.

At the reception at Malmö Academy of Music you can get help with:

  • Your LU card*
  • Keys and Keycards*
  • Copying and printing*
  • Collection and delivery of small, previously ordered, technical equipment
  • Sales of envelopes, books and personal stationary
  • Borrowing music stands and music stand lights
  • Borrowing the key to the restroom
  • Allocation of lockers

* Please order via Helpdesk two days in advance.


LU card

At the beginning of the term you will be issued an LU card. The LU card is important since it functions as a on-premise ID card. You need it to access the building, the library as well as different rooms and studios. You also need it to use the printer and copy machines.


Keys and Keycards

Student
Based on programme/course and main instrument, students are allowed to have access to special teaching rooms and studios. Access is added to your LU card. This is free of charge.

For some rooms/studios you need a physical key. You can collect it in reception for a deposit of 200 SEK. You can pay by card or Swish. Once you return the key your money will be refunded.

You can also borrow keys to the academy's grand pianos at reception.

Employee
Based on the programme/course and instrument you teach, you will need access to different teaching rooms and studios. Access will be added to your LU card. This is free of charge.

For some rooms/studios you need a physical key. You can collect it in reception for a deposit of 200 SEK. You can pay by card or Swish. Once you return the key your money will be refunded.

If you need a key/card temporarily, you can borrow one from reception for the day. The key/card should be returned immediately after use. If the reception is closed, please use the mail slot on the door next to the reception. 

You can also borrow keys to the academy's grand pianos at reception.


Lockers

Student lockers are assigned depending on which programme you are studying at and what your main instrument of study is. 

Please do not store anything on top of your locker. The Academy is not responsible for any private valuables.

Remember that you must empty your locker and remove your pad lock when you graduate. You must also empty your locker if you go on a study break. When you come back you will be assigned a new one. If this is not respected, the service unit will have to cut your pad lock.

If you need a locker or want to change locker, please contact the reception.

Practice rooms are available in corridors A200, D200 and Y200.

Instructions for practice rooms in corridors A200 and D200

Write your name and the time you enter the room on the piece of paper next to the door. The room is yours to practise in for one hour, then it is someone else's turn. However, if no one shows up, you can sign up for another hour.

Instructions for rehearsal rooms in the Y200 corridor

The practice rooms are booked in TimeEdit or on the piece of paper next to the door.

Practice rooms - overview

A200:
A202, A204, A205, A206, A207, A208, A209, A210, A211 and A213

D200:
D201, D203, D205, D207 and D209

Y200
Y209, Y211, Y215, Y217, Y229, Y233, Y239 and Y243

Contact

Susanna Antonyi
Receptionist
susanna [dot] antonyi [at] mhm [dot] lu [dot] se
+46 40 32 54 59